It's hard to use a computer these days and not hear of or know the name Microsoft. As one of the largest companies in the world, Microsoft has expanded into several different consumer markets. Their XBOX (and it's follow-up, the XBOX 360) has quickly become one of the most popular gaming consoles worldwide.
In 2006, the internet rumour mill was spinning as signs were showing that Microsoft was preparing to release their own digital media device to compete with Apple's iPod and Creative's Zen series of media devices. On November 14th, 2006, Microsoft released the Zune.
Initially the media player was met with mixed but mostly positive reviews. However, the software that accompanied the player gave many users issues from the beginning, prompting me to create this tool. In the time since, Microsoft has improved the software but I still see a steady stream of users needing this program.